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How Small Businesses Can Start Utilizing Social Media Platforms

  • John Hession
  • Oct 23
  • 3 min read

Social media has become an essential tool for small businesses looking to increase visibility, connect with customers, and drive growth. With platforms like Facebook, Instagram, TikTok, LinkedIn, and Twitter, businesses have opportunities to engage audiences in creative and meaningful ways. This blog explores practical steps for small businesses to start leveraging social media effectively in 2025 while optimizing for search engines.


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Choosing the Right Platforms

Not all social media platforms are suitable for every business. Begin by identifying where your target audience spends their time. For example, Instagram and TikTok are popular with younger audiences, while Facebook and LinkedIn may appeal more to professionals and older demographics. Using audience insights tools like Google Analytics and Sprout Social Audience Insights can help you make data-driven decisions about which social media platforms to utilize.


Creating a Strong Profile

Your social media profiles are often the first impression potential customers have of your business. Ensure your profiles are complete, professional, and consistent with your brand identity. Include:

  • A recognizable profile picture or logo that matches your brand guidelines.

  • A compelling bio that clearly communicates your value proposition.

  • Contact information and links to your website.

  • Consistent branding across all platforms, including colors and visual style, which can improve SEO for social profiles.


Developing a Content Strategy

Consistent, high-quality content is key to building an engaged following. Start by creating a content calendar that outlines the types of posts, posting frequency, and key messaging. Mix content formats to keep your audience interested:

  • Informative Posts: Share tips, how-tos, or industry insights. Use resources like HubSpot Blog for content inspiration.

  • Behind-the-Scenes: Show the human side of your business to connect emotionally.

  • Promotions and Offers: Highlight special deals, new products, or events.

  • User-Generated Content: Encourage customers to share their experiences with your brand.


Engaging With Your Audience

Utilizing social media is not just about posting content; it’s about building relationships. Engage with your followers by responding to comments and messages, asking questions, and participating in relevant conversations. This fosters community and strengthens customer loyalty. Tools like Hootsuite or Buffer can help manage engagement efficiently.


Leveraging Paid Advertising

While organic reach is important, small businesses can benefit from social media advertising. Platforms like Facebook Ads, Instagram Ads, and TikTok Ads allow precise targeting based on demographics, interests, and behaviors. Start with small budgets and test different ad creatives and audience segments to find what works best.


Measuring Success

Tracking performance is essential to refine your social media strategy and boost SEO impact. Monitor metrics such as:

  • Engagement rates (likes, comments, shares)

  • Follower growth

  • Website traffic from social media using Google Analytics

  • Conversion rates and sales

Tools like Sprout Social and Buffer help schedule posts, track analytics, and manage multiple platforms efficiently.


Real-World Example

A local fitness studio focused on Instagram and TikTok, sharing short workout videos, client transformations, and wellness tips. By posting consistently and engaging with followers, the studio increased its social media following by 50% within three months, leading to a notable uptick in class registrations and website visits.


MorningBird Media Takeaway

Social media provides small businesses with powerful tools to reach and engage their target audience. MorningBird Media helps businesses identify the right platforms, create compelling content, implement SEO strategies, and grow their social media presence effectively. Book a consultation to start leveraging social media for your business today.

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